Quick answer: write to [email protected] for corrections, feedback and site questions. Account problems do not go there.
How to contact CD33 by e-mail
This is an independent information site about CD33 for readers in Bangladesh. We are not the operator. Our only contact channel is e-mail.
Send your message to [email protected]. Replies arrive within about 2 business days.
There is no form, no phone line and no street address. Anyone who claims to speak for us elsewhere is not us.
What to write to us about
- Corrections: a step, name or figure on one of our pages looks wrong.
- Feedback: something was unclear, missing or hard to find.
- Update requests: the app or its terms changed and a page needs a re-check.
- Partnership questions: business enquiries about the site itself.
Name the page and quote the sentence. That lets us check it quickly.
Account, deposit and withdrawal problems
Send these to CD33’s own official customer support, not to us. This site cannot see any account, payment or bonus balance. We cannot reverse a transaction or get a login.
Use the support option inside the app or on the platform itself. If a payment was made by mobile wallet, the Nagad or bKash service can confirm that side of a transfer.
Never share these with anyone
- Your password
- OTP codes sent by SMS
- Your PIN
No one at this site will ask for them. Be careful with any message that does.
Checklist before you write
- Check that your question is about this site, not your account.
- Note the page address and the exact sentence.
- Say what you expected to see instead.
- Leave out passwords, OTP codes and wallet PINs.
- Send it and wait about 2 business days.
How we handle your message
We read every message. A confirmed error is fixed and the page is re-checked. We cannot promise to change a page because a reader asks, since figures come from the operator’s published terms. You can read more on the CD33 home page.
Playing is for adults aged 18 and over. If play stops being fun, step back and consider a responsible gambling help service.
Before you play, read our About CD33: Independent Help for Bangladeshi Players page as well.
Read how we check our pages.
